Before it slips my mind, I should mention the series of events from Monday that led to three good customer service experiences. The family was up early on Monday and we packed the Little Man and Little Miss into the car with all of our luggage and made the drive from Newport, Rhode Island to…
I am one of those people who tries my best to read the fine print. When I sign something, I will read the fine print, often to the dismay of the person behind the counter who has to wait for me to read the fine print. I do it for two reasons: (1) it’s sensible;…