Category: Work & Career

  • Retreat, day 3

    25 Apr 2008 » 1 min read about Work & Career

    Another busy day, but only half of it was spent in the retreat. We wrapped things up this morning. I gave a presentation on “application support tail” for which I put together a PowerPoint slide deck with some animated slides recapping the week in a humorous way. I think it went over pretty well. I…

  • Retreat, day 2

    24 Apr 2008 » 1 min read about Work & Career

    Beth and Megan (and Shakespeare’s) birthdays today so happy birthday everyone! Up just before 6 AM and into the office by 6:30. Did some work on my “futures” presentation and then back to the retreat. Once again, meetings from 8 AM to 5 PM. Breakfast brought in. I was supposed to have lunch with Cathy…

  • Retreat, day 1

    23 Apr 2008 » 1 min read about Work & Career

    So busy with the retreat that I don’t have much time to write here, so I’m doing mostly simple diary entries that stick to the basics, so forgive for a few days. Eventually things will return to normal. At least you’ll get a glimpse of what my “diary” blog entries look like. Up at 6…

  • Retreat prep

    22 Apr 2008 » 1 min read about Work & Career

    I was up at 6 AM after getting nearly 10 hours of sleep last night. Some weird, recurring dreams, but otherwise, I slept well. I nervously used the hotel shampoo in the shower this morning, remembering the reaction I had a few weeks ago at the W in New York. So far, so good. I’m…

  • Protected: Customer service training: the results

    15 Apr 2008 » 4 min read about Work & Career

    There is no excerpt because this is a protected post.

  • Fire alarm test

    15 Apr 2008 » 1 min read about Work & Career

    The signs in the mall (above which my office building sits) read that there would be a 7 AM fire alarm test this morning, so naturally the alarms went off at 7:59 AM. Hopefully, someone wasn’t holding a flame to a fire extinguisher or 59 minutes, timing how long it took to detect the smoke.…

  • Customer service training

    15 Apr 2008 » 1 min read about Work & Career

    About once every 10 years or so, we are sent through customer service training. About the best training I’ve ever taken, in this respect, was by a company called Ouellette & Associates. I got to know two of the trainers very well and the training was the most applicable of the type I’d ever taken.…

  • Saturday work

    12 Apr 2008 » 1 min read about Work & Career

    I just finished about 3 hours of straight-forward, but tedious work. I was supposed to head to the airport at 4 PM, but Kelly’s flight was delayed 2 hours due to an equipment problem, so I’ve got time yet before I have to leave (and I’m watching the Yankees/Red Sox game at the moment). Going…

  • Late!

    02 Apr 2008 » 2 min read about Work & Career

    Frequent readers know that from time-to-time, I go off on some ethical tangent with an air of superiority that is probably somewhat off-putting, I imagine. I try not to do it often, but occasionally, it slips through. It therefore seems only fair that I am equally diligent about reporting my own flaws (as opposed that…

  • April Fools’ Day

    01 Apr 2008 » 1 min read about Work & Career

    Happy April Fools‘ Day everyone! I was tempted to post that the Rainbow Room Birthday Bash had been canceled, but I was afraid I’d freak out too many people and so I’ve forgone having my fun in order that you all maintain your sanity. I’ve already had a busy morning at work, developing some reports…

  • Home work

    12 Mar 2008 » 1 min read about Work & Career

    I’m working from home today and I made sure to get an early start (6 AM) even though I’m home because I wanted to make sure I had time to run a few quick errands before heading off Orland tonight. So after putting in 3 straight hours (between 6 and 9 AM), I took a…

  • Second wind

    10 Mar 2008 » 1 min read about Work & Career

    I seem to have gotten a second wind. If you don’t count my commute into the office this morning, I’ve been working for 9 hours already today!