I had to make–for me–a rare call to the bank to get some information about the title to a car we’d paid off. I put this off for as long as I could because calling support for just about anything is one of my least favorite things to do. Alas, there was no option to…
I have given up completing unsolicited surveys for services I receive. There are just too many of them. All of them want 5 minutes of my time, and if I spent 5-minutes completing each survey I received I’d have to give up writing, or family time, or something–there just isn’t enough time in the day.…
ast week, while getting out the car after the Little Man’s baseball practice, my iPhone slipped through a hole in my pocket and landed, face first, on the concrete. At first I thought it was no big deal. I’ve dropped the phone before. But later, I discovered a long, crack diagonally across the screen, and…
Before it slips my mind, I should mention the series of events from Monday that led to three good customer service experiences. The family was up early on Monday and we packed the Little Man and Little Miss into the car with all of our luggage and made the drive from Newport, Rhode Island to…
Although the media coverage of Hurricane Irene was awful, I have to give credit where credit is due. We did end up having a power outage. We were lucky. It occurred right around 4am and lasted until 9:30am so its impact on our daily routines and power use was minimal. Between 9:30 and noon, everything…
We’ve had our 2011 Kia Sorento for nearly three months now and I have not a single complaint about the vehicle, but universal praise. And Kia as a company is at least Saturn’s equal in customer service. Yesterday, among the various junk mail that fills the mail box on a Tuesday, was a $20 MasterCard…
After my talk on science fiction, the group split up into two camps to go out. I went with the camp bent on getting some food, since I was starving. We went to Lebanese Taverna. Usually, the food and service there was great, but this time, it was an interesting experience, to say the least. Granted, we…
This afternoon, on the way back from patrolling a bookstore, I took the Kia over to our local Jiffy Lube in order to get a car wash. The car had accumulated crud from the variety of chemicals spread on the streets to melt the snow, to say nothing of the dirt and grit from our…
It started with our move. Back in October, we moved from the Avalon townhouse we were renting to the townhouse that we bought. The move was only a short distance, from Arlington, Virginia, to Falls Church, Virginia, perhaps 5 miles. But it has resulted in at least one annoying side-effect: Comcast, which provides cable, phone…
We headed back home today. We had such a great time visiting with strausmouse and rmstraus –too short, really. We left their house around 10:30 AM and we were in our door three hours later, which is just how it should be. I’m so glad we decided to fly and not drive. We would have lost…
Another long workday. My hours are going to increase for a while until we get over the hump, which will hopefully be sometime in mid-March. In the meantime, I expect longer days. More than likely I’ll start getting up earlier, working from home until Kelly is up and ready to go and then head into…
I went upstairs to read at 7 PM last night and couldn’t get through a page before falling asleep. I woke up at 6 AM and Kelly and I decided to stay in bed (and keep warm) until 7:30. So I basically slept for 12 hours last night. Then it was off to a busy day in the…