Issues Viewing This Site From AT&T Networks

17 Oct 2012 » 1 min read » Filed under: Blog & Site Meta

[F]or some reason, beginning last night, this site seems to be inaccessible to people connecting from AT&T networks. Nothing changed on this end. I spent time with the host support and verified that it isn’t the host. I can access this site just fine from non-AT&T networks. But when I try to access from my iPhone over 3G, or from my office, which has an AT&T backbone, the site returns a 502 error, or some standard browser error.

I spent additional time with AT&T support today, but they don’t seem to understand the problem. They say it is the host. I explained that the host is perfectly accessible and from the same device so long as I am not connected to an AT&T network. Their bottom line was that there was nothing they could do. As you might imagine, this is very frustrating. The good news is that according to Google Analytics, AT&T network makes up just under 3% of the views on the site, so at worst only about 3% of visitor are affected.

The workaround, for folks trying to access this site from an AT&T network is to use the Tumblr for this site, or the RSS feed for this site. I have no idea when and if this issue will be resolved, but I’ll keep my eye on it. In the meantime, I can see that plenty of people are still able to access the site just fine because my stats for today are mostly normal for a Wednesday.

I apologize for this, but I have no idea how to fix it. I’ve provided the links to alternate feeds for the site, and I’ll monitor the situation. And I did post a message to Twitter so that folks who can’t access the site know what’s going on.

Of course, if you have any suggestions, I’m all ears. Thanks for your understanding.


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