Final chapter in the DirecTV saga

This morning, I decided to cancel DirecTV without having them try to fix the problem. There were two reasons for this. First, I’m not convinced they would be able to figure it out in one visit. Second, was a matter of cost. Third, was how the problem has dragged on all summer.

I mentioned how Comcast had an offer for current satellite customers. The offer was: cable, internet and phone service for $99/month, plus HBO and Starz service for a year, plus a DVR and DVR service for one year. This morning, I called Comcast and asked some more questions. I don’t need home phone service so I asked them how much the offer would be, per month without the phone service but with the cable, internet and the rest of the package. My monthly bill would be $83. Now my DirecTV monthly bill is $72 and so at first glance, this doesn’t seem like a great deal. However…

I am also paying $57/month for Verizon. About $30 of that is for DSL and the remaining amount are the minimum fees required to maintain a phone line for the DSL. But if I get internet through Comcast, I no longer need these services. Looking at it this way, I currently pay $130/month for cable/internet services. Switching to Comcast, that will drop to $83/month, a savings of $47/month or $564/year!

Since I already have Tivo, I can put the DVR they are giving me on the TV in the bedroom and that means I can record shows on different station, if I so choose. I also asked about what my bill will look like after one year has passed and the offer has ended, assuming I keep the same services I have with DirecTV right now. I was told that the bill will be around $100/month, which is still a savings of $360/year from what I am currently paying. Finally, I checked to make sure that I could still get the MLB package so I could watch baseball games. That’s no problem.

So I made the switch. The Comcast people are coming to my house tomorrow morning between 8 – 11 AM to get everything set up. I canceled my DirecTV service call for tomorrow and I also called to cancel my DirecTV service, which now ends on December 8. They were very nice on the phone and offered me discounts on my service to stay as a customer. But discounts won’t solve my technical problems so I thanked them for the offer, but declined. I have to call Verizon and cancel my phone and DSL service, and I will do that as soon as I am certain that I have Internet access through my cable modem.

I am hopeful that this concludes the months-long saga of my reception problems and I’m looking forward to not having to worry about this problem anymore.


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