Well, they showed up on time tonight, and with the digital DVR receiver. They had it hooked up and working on the second TV in seven minutes. And now I’m all squared away. I should forget about my hassles and the terrible customer support, right? Wrong. This afternoon I was reading all kinds of complaints about Comcast online and found some good suggestions for getting my complaints addressed, so I will be pursuing some of those measures just as soon as I have some free time.

But at least all of the equipment is here now, 10 days after initial installation, and everything is working.